Privacy Policy

Effective Date: December 19, 2024

At Nova Digital Rise, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.novadigitalrise.com, or make a purchase from us. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information in several ways, including when you:

  • Make a purchase on our website.
  • Register for an account.
  • Subscribe to our newsletter.
  • Contact customer service.
  • Interact with our website in other ways.

The types of information we collect may include:

1.1 Personal Identification Information
This includes information that can identify you as an individual, such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (credit card or other payment methods)

1.2 Non-Personal Identification Information
We also collect non-personal information, which is data that cannot be used to identify you individually. This may include:

  • Browser type
  • IP address
  • Operating system
  • Referring website
  • Pages visited on our site
  • Time spent on each page

1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that allow us to remember your preferences and activity.

  • Essential Cookies: These are necessary for the functioning of the website and to provide you with services you have requested, such as logging in or processing payments.
  • Analytics Cookies: These help us understand how visitors interact with our website, allowing us to improve its performance.
  • Marketing Cookies: These are used to display personalized advertisements and track the effectiveness of advertising campaigns.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Order Fulfillment and Customer Service
We use your personal information to process and deliver your orders, communicate with you about your order status, and respond to any customer service inquiries.

2.2 Improving Our Services
We may use your information to improve the functionality of our website, enhance your shopping experience, and ensure that our products and services meet your needs.

2.3 Marketing and Promotional Communications
With your consent, we may use your email address and other contact details to send you promotional emails, newsletters, and special offers. You can opt-out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

2.4 Processing Payments
We use your payment information to process transactions and secure payment for products or services purchased from our website.

2.5 Legal Obligations
We may use or disclose your personal information as required by law, such as in response to subpoenas, court orders, or other legal processes. We may also use your information to protect our rights, property, or safety, or the rights, property, or safety of others.

3. How We Protect Your Information

3.1 Data Security Measures
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, firewalls, and data access controls.

3.2 Payment Security
We use secure payment gateways for processing payments. Your payment information is encrypted and processed through third-party payment processors who comply with industry standards to ensure the safety of your payment details.

3.3 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying legal, accounting, or reporting requirements. Once your personal information is no longer needed, we will securely delete or anonymize it.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

4.1 Service Providers
We may share your information with trusted third-party service providers who help us operate our website, process transactions, and deliver products and services to you. These service providers are only permitted to use your personal information to provide services on our behalf and are obligated to keep your information secure.

4.2 Legal Compliance
We may disclose your information to comply with legal obligations, including responding to subpoenas, court orders, or other legal requests. We may also share your information if we believe that such disclosure is necessary to protect our rights or the rights of others.

4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. In such cases, we will notify you and update our Privacy Policy accordingly.

5. Your Rights and Choices

5.1 Accessing Your Information
You have the right to request access to the personal information we have on file about you. You can also request corrections to any inaccuracies in your information. To do so, please contact us at info@novadigitalrise.com.

5.2 Opting Out of Marketing Communications
If you no longer wish to receive marketing emails or promotional communications, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.

5.3 Deleting Your Information
You have the right to request that we delete your personal information, subject to certain legal exceptions. If you would like to delete your information, please contact us, and we will guide you through the process.

5.4 Do Not Track
Some browsers have a “Do Not Track” feature that sends a signal to websites you visit, indicating that you do not want to be tracked. While we do not currently respond to these signals, you can adjust your browser settings to control the collection of your data.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible. If you are a parent or guardian and believe that we may have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make updates, we will post the revised Privacy Policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us using the information below: